WorkflowSupport & Ops
Support Ticket Triage & Router
Incoming support requests hit a webhook; an LLM classifies category and priority. Urgent tickets page the on-call channel in Slack, while everything else is filed as a Jira issue for the queue. Connect: Slack and Jira. Time-to-value: ~15 minutes.
by NxFlow0 uses
How it works
6 steps1
Trigger2
Llm3
Condition4
Slack5
Jira6
OutputWhat you connect
- Slack
- Jira
You connect these once — your credentials never leave your account, and they're never part of the shared template.
supporttriageroutingjiraslack